What time does the actual karting start?
Karting starts about 1 1/2 hrs after Guest arrival, but it is not possible to arrive at that time and be included in the session. All participants need to be fitted for suits, helmets and karts as well as briefed on safety information before karting begins, please arrive at the specified time.
What is the HAND-CONTROLLED KART and why is it different from the standard go-karts?
The Hand-Controlled Karts are made specifically with all the controls on the steering wheel so that a participant who is unable to use the foot pedals because of a lower body impairment can participate seamlessly with all the other participants. Please note the minimum age for these karts is 14 because of the extra upper body strength required to control the throttle, brakes and steering in unison.
The event I want to attend is sold out. Can I reserve the accessible kart even though my child does not physically require a hand-controlled kart?
No. The reservations are kept separate for the accessible kart so that we can ensure the correct amount of individual attention for each participant. If you need to book a specific event session and we are sold out, please email email@example.com and Carol will be pleased to put you on a waitlist for that event time.
I need to make a change or cancel my reservation. What should I do?
Please email firstname.lastname@example.org to make any change to your reservation. If you cancel your reservation, the refund is automatically credited to the original form of payment.
Can I purchase a gift certificate and download the link whenever I want?
The Link you receive by email after purchasing a gift certificate, will expire after 24hrs. Please download the link to your computer immediately after purchase to eliminate any issues. You can then print or email the downloaded certificate to your gift recipient at your convenience.
If you experience any difficulties at all, please do not hesitate to email email@example.com! We are here to help!
What type of food is served for the meal?
The meal that is served varies at each venue. It will be a delicious, light meal suitable for eating at the track. Water is provided throughout the event as a beverage. The morning group is welcomed with coffee and snacks and lunch is served after the karting and test drives are complete. The afternoon group enjoys their meal right after they complete the onsite registration and before the program begins.
Are spectators welcome at the event?
Spectators are encouraged to attend the event and will experience a great day also. Lunch is provided to all in attendance. Even the family pet is welcome to join us as long as the pet is leashed.